Shipping Policy
At The Timeless Jewelry, we strive to deliver your order safely and on time. Please read our shipping policy below for complete information regarding order processing, delivery, and shipping.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation message along with your tracking details.
Delivery Time
Estimated delivery times are:
- Karachi: 1–3 Business Days
- Major Cities: 2–5 Business Days
- Other Areas: 3–7 Business Days
Delivery times may vary during sales, holidays, or due
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to unforeseen courier delays.
Shipping Charges
Shipping charges are calculated at checkout.
We may offer Free Shipping on selected promotions or on orders above a specified amount.
Order Tracking
Once your order is dispatched, you'll receive a tracking number via email or WhatsApp to monitor your shipment.
Delivery Attempts
Please ensure that the shipping address and contact number provided are accurate. If the courier is unable to deliver due to incorrect information or customer unavailability, additional delivery charges may apply.
Damaged or Lost Packages
If your package arrives damaged or you do not receive your order within the estimated timeframe, please contact our customer support immediately.
Contact Us
For any shipping-related inquiries, contact us at:
Email: support@thetimelessjewelry.com
WhatsApp: +92 XXX XXX XXXX